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Redesigning Legacy Learning into a 30% Performance Gain
From outdated training to real capability—how a curriculum redesign created a business-aligned learning system.
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Training That Didn’t Matter
10-year-old curriculum was failing learners and business. Low engagement, poor completion rates, and content completely disconnected from actual job requirements. Participants called training "irrelevant to real work" while business results showed no correlation with program completion.
Why Standard Curriculum Updates Failed
Content refreshes didn’t fix broken design. We rebuilt learning into real-world, performance-based experiences that actually changed behavior.
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Transformed Training Into a Measurable Performance Engine
We rebuilt the curriculum system from the ground up—aligning content to job competencies, embedding adult learning principles, and integrating evaluation methods to create experiences that improved actual performance.
Scenario-Based Design
Replaced theoretical content with realistic challenges that mirror actual work situations
Competency Mapping
Connected every learning module to validated job requirements and business KPIs
Assessment Integration
Built formative and summative evaluations that measure skill application, not just knowledge retention
Facilitator Systems
Created evaluation rubrics, coaching tools, and quality assurance protocols for consistent delivery
How We Diagnosed It
We used a blend of instructional science and performance consulting methods to uncover the issues:
- 📂 Curriculum Audit using HPI, ADDIE, Bloom’s, and Gagné’s models
- 📊 Learning analytics on completion, satisfaction, and retention
- 🔍 Competency mapping against broker job tasks (recruiting, retention, productivity)
- 🎙 Stakeholder interviews with facilitators, SMEs, and leaders
- 📏 Performance linkage review (LMS + field performance outcomes)
- 🎥 Facilitator delivery audits for consistency
Frameworks Applied
ADDIE + Bloom's Taxonomy
Structured instructional design with cognitive development progression
Human Performance Improvement (HPI) Model
Systematic analysis connecting learning design to business performance requirements
Gagné's Nine Events of Instruction
Evidence-based learning experience architecture for adult skill acquisition
Kirkpatrick + Phillips Models
Comprehensive evaluation from engagement through ROI measurement
The methodologies and frameworks shown here are representative highlights from this engagement. Each project leverages additional diagnostics, tools, and adaptations specific to the client’s context. This summary is intended to illustrate approach, not provide a comprehensive account of all methods applied.
From Irrelevant Training to Real Performance
A decade-old curriculum became a performance driver. Content was rebuilt to connect directly to jobs, and results proved that learning now translated into business impact.
35%
Improvement in Business KPIs
Recruiting KPI attainment in pilot markets through competency-based curriculum creating direct pathways between learning and business results.
Brokers gained practical skills in market analysis, agent identification, and systematic outreach that immediately improved recruiting performance.
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30%
Increase in Knowledge Retention
Knowledge retention improvement through scenario-based, modular learning replacing lecture-heavy content.
Interactive exercises and real-world case studies aligned with how adults learn, creating lasting capability rather than temporary engagement.
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50%
Faster Module Development
Faster module development with modular templates and reusable design assets enabling rapid response to market changes.
Strategic shifts that previously required months of development can now be addressed in weeks, creating competitive agility.
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90%
Facilitator Consistency Rating
Facilitator consistency ratings achieved through toolkit and rubric system eliminating delivery variation.
Structured coaching scripts, timing guides, and assessment criteria support high-quality delivery regardless of individual teaching background.
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Beyond the Engagement
This engagement demonstrates systematic curriculum transformation through evidence-based design and performance measurement. Created sustainable learning architecture that delivers measurable business results rather than training completion statistics.
Explore More Case Studies
Explore how we’ve applied evidence-based consulting across industries, challenges, and scales.
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Redesign Training
If your training feels outdated or disconnected from results, we can help turn it into a performance-driven system that builds real capability and business impact.
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